AI-Powered Feedback Routing

Route customer feedback
by urgency, automatically

FeedbackRoute analyzes incoming support messages with AI sentiment analysis and instantly routes critical issues to your priority queues — before they become fires.

Start for $49/mo

No setup fees. Cancel anytime.

Sentiment Analysis

AI classifies every message as urgent, neutral, or positive in real time.

Smart Routing Rules

Define keyword and sentiment triggers to send issues to the right queue.

Live Dashboard

Monitor classification stats, queue health, and routing history at a glance.

Simple Pricing

Pro Plan

$49/mo

Everything you need to triage feedback at scale

  • ✓Unlimited feedback ingestion via API & webhooks
  • ✓AI sentiment + keyword classification
  • ✓Unlimited routing rules
  • ✓Priority queue integrations (Slack, email, Jira)
  • ✓Real-time dashboard & analytics
  • ✓Priority email support
Get Started

FAQ

How does the sentiment analysis work?

FeedbackRoute uses a large language model to score each incoming message for urgency, tone, and intent. You can also add custom keywords to boost or suppress routing priority.

Which integrations are supported?

Out of the box we support Slack, email, Jira, and generic webhooks. Any queue that accepts an HTTP POST can be connected in minutes.

Can I cancel my subscription at any time?

Yes. Cancel from your billing portal at any time. You keep access until the end of your billing period with no questions asked.